Delivery Policy
Delivery Policy
Standard Delivery (Next Day) *For all orders placed the previous business day before 6 p.m.
- Private Residences: Orders are delivered between 9am to 7pm
- Offices and commercial shops: Orders are delivered between 9 am to 5 pm
- We reserve the right to call the recipient to facilitate delivery
Express delivery
- All requests for same day delivery or for a specific date and time must be made by telephone. Please contact us at 514-419-7666
- * additional fees may apply
Recipient not present or Wrong address
- For any perishable order (fresh flowers or plants), we take the order and leave a missed delivery message with our contact details.
- For all non-perishable orders, we leave the order outside the door. (We are not responsible for theft or breakage after delivery)
- For any missed delivery, the recipient or the buyer can either pick up the order at our physical store or request another delivery attempt at an additional cost.